FREQUENTLY ASKED QUESTIONS

What areas do we cover?

We cover Hampshire and the surrounding areas. If you are outside of these areas, we sometimes can still offer a quote, but travel costs will be added.
How much is delivery?

Delivery is calculated from our warehouse in Curbridge, Botley to your venue. 0 - 15 miles - free delivery 16 - 25 miles - £30 25 miles + POA
Do you offer discount if i hire more than one item?

Of course! We do offer package deals, but please contact us if you wanted a custom package or items and we can quote you accoringly.
How much deposit is needed?

We require a £50 deposit to secure your booking. As soon as we have this your date is booked in. The remaining balance is due 30 days before your event. If you do book a fully bespoke package, a larger deposit may be needed.
My venue requires PAT testing & public liability insurance, do you have these?

Of course, if you just let us know if you needed these, we will contact your venue directly and send them copies of our certificates.
Can your products be moved?

To avoid items being damaged, we do not allow our larger products to be moved once we have set them up. We also do ask that you do NOT try and clean any of the products yourselves to ensure that the wrong products are not used.
Do you have a minimum order value?

Our minimum order value is £200, however please contact us if your order is less, we may still be able to offer it with a small delivery charge.
What are your collection times?

Our standard collection times are the morning after your event. We do charge £30 for any collection after 10pm. We will also charge per hour if you needed us to stay at your venue during the day for any reason.

We've compiled a list of frequently asked questions to give you all the extra information you need. However, if there is anything else you need to know please just email us and we'll get straight back to you.

FREQUENTLY ASKED QUESTIONS

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